Understanding Your Notifications (Sellers)

Stay informed with timely updates that help you manage your campaigns, partnerships, and performance within Levanta. Below is a breakdown of the key notifications sellers may receive and what each one means.

📬 Daily Summary

A daily email report summarizing important platform activity, including:

• New creator applications

• Invite acceptances

• Campaign activity

• Budget status updates
  Use this to stay on top of your program’s performance and creator engagement.
  

⚠ Amazon Ads Connection Disconnected

Sent immediately when your Amazon Ads connection is lost.
What to know: You have a 7-day grace period to reconnect before campaigns are paused and CPC functionality is disabled.

🔌 Brand Connection Disconnected

Sent when a brand's connection to Amazon is lost (e.g., attribution).
What to know: A 7-day buffer is in place before creator access is disabled and brand visibility is paused.

⏳ CC (Creator Connections) Onboarding Reminder

Sent weekly if Creator Connections is enabled, but no brand is connected to the feature.
What to do: Complete onboarding by linking a brand to begin inviting creators and receiving applications.

💰 CPC Budget Threshold Alerts

Get notified when your Cost-Per-Click campaign hits these milestones:

• 50%

• 75%

• 100% of the total campaign budget
  What to do: Review performance and consider adjusting the budget or strategy if needed.
  

✅ Invite Accepted

A creator has accepted your partnership invitation.
What to do: Monitor their performance and consider sending sample products or CPC invites to activate the partnership.

📩 Partnership Request Received

You’ve received a new creator application for your brand’s program.
What to do: Review and approve/decline via the Partnerships tab in your dashboard.

❗ Plan Cancellation Notice

Sent multiple times leading up to a scheduled plan cancellation.
What to know: These alerts allow time for you to update billing details or switch plans before deactivation occurs.

🔍 Products Not Found

One or more products from your account can no longer be found via your Amazon Ads connection.
What to do: Check your catalog on Amazon to confirm product availability. These are reviewed daily.

💳 Set up Payment Method Reminder

Sent weekly if no payment method has been configured.
What to do: Add your preferred payment method in your Billing Settings to avoid delays in creator payouts or platform access.

📌 Where You’ll Receive Notifications

All notifications are sent via email and appear in your Levanta dashboard.
Staying on top of these alerts ensures your creator program runs smoothly and efficiently.

❓Need Assistance?

If you have questions or need help interpreting a notification, contact your Customer Success Manager or reach out to cs@levanta.io.