Why are my Clicks or Sales not Showing Up in Levanta?

If you’ve driven traffic or sales today but don’t see them reflected in Levanta, there are a few key reasons why this may be happening.

Amazon Data Processing & Reporting Delays

Amazon Attribution data has a 24-hour delay, meaning it may take up to a full day before conversions and traffic appear in your Levanta reporting. Additionally, product reporting can take up to 2 business days to start displaying results.

Click Threshold Requirement

Amazon requires that each link receive at least 10 clicks before traffic and conversion data are unlocked in Levanta. Any sales or activity before hitting this threshold are still tracked in the system, but will not be displayed until the requirement is met.

• If you’ve just generated a new link, it will need to accumulate at least 10 clicks before reporting unlocks.

• Each time you add source information to a URL, it creates a new, unique link that also needs to meet the 10-click threshold before data is shown.

• To expedite the process, you can click on your link multiple times to help unlock the data.

Troubleshooting Missing Clicks or Sales

If your clicks are not registering or if you suspect an issue with data tracking, please follow these steps:

1. Ensure your link has received at least 10 clicks.

2. Wait 24-48 hours for Amazon Attribution to process the data.

3. If you still do not see your traffic or conversions reflected, contact cs@levanta.io with the following details:

   • The ASINs you are promoting.

   • The Levanta links you are using.

   • A brief description of the issue you’re experiencing.
     

Our team will investigate further and assist in resolving any potential tracking issues.

For more information on setting up tracking and optimizing your links, refer to our guide on Generating and Managing Affiliate Links in Levanta.